Verified Client Reviews

87 Kitchens.87 Reviews.Read Every One.

Aggregate rating: 4.9 across 87 projects. Most recent submission: Feb 24, 2026.

Case File — 2019–2026★ 4.9
87
Total Projects
±3.2%
Avg Budget Variance
94%
On-Time Installs
100%
Would Recommend
GRAIN CABINETRY · CERTIFIED RECORD
Feb 24, 2026

"The dovetails on the drawer boxes are tighter than anything I've seen from a showroom. Six months in, not one squeak."

— M. Harrington · Kitchen Remodel · Portland, OR
4.9 / 5.0
Average Rating
87
Verified Reviews
Feb 24, 2026
Most Recent Submission
±3.2%
Avg Budget Variance
94%
On-Time Installs
Prospect Question

"Do they actually stay on budget?"

The most common fear after a flat-pack disaster is an invoice that doesn't match the quote. Below: anonymized project data alongside the verbatim reviews that answer the question directly.

Project Budget — Quoted vs. Actual
ScopeMaterialQuotedActualVariance
Full KitchenWhite Oak, Solid$42,000$43,100On budget
Kitchen + IslandWalnut, Quarter-sawn$68,500$68,500On budget
Built-ins (Office)Hard Maple, Painted$18,200$17,900-$300
"
Jan 2026

"Quoted $42k, paid $43.1k — the overage was a hardware upgrade I requested on-site. They flagged it before doing it and gave me the choice. That's how it should work."

D. Kowalski
Portland, OR
Full Kitchen
"
Nov 2025

"Not a dollar over quote. Half a week late because they found a board with a hidden check and milled a replacement rather than use it. I would have never noticed. They noticed."

A. Brennan
Seattle, WA
Kitchen + Island
"
Oct 2025

"Came in $300 under because the material yield was better than estimated. They credited it back without me asking. Small thing. Tells you everything."

T. Nguyen
San Francisco, CA
Built-ins (Office)
Prospect Question

"How long does installation actually take?"

Every project gets a written timeline before deposit. Below is how those timelines held. Delays are documented with cause — read the reviews to judge whether the reason was acceptable.

Project Timeline — Quoted vs. Actual
ScopeQuotedActualVerdict
Full Kitchen6 weeks6 weeks● On time
Built-ins (Living Room)4 weeks3.5 weeks● Early
Kitchen + Pantry9 weeks10 weeks● Late
"
Feb 2026

"Install was a Tuesday. They said Tuesday at 7am. They showed up at 6:58am with a full crew. Kitchen was functional by Thursday evening. Nobody said 'we'll be there sometime next week.'"

L. Marchetti
Denver, CO
Full Kitchen
"
Dec 2025

"Finished three days early. Called to ask if they could come in. My GC nearly fell off his ladder — he'd never seen that before from a millwork shop."

C. Adeyemi
Austin, TX
Built-ins (Living Room)
"
Nov 2025

"One week late because the panel saw needed a bearing replaced mid-job. They told me the day it happened, revised the schedule, and hit the new date exactly. Transparency over spin."

M. Harrington
Portland, OR
Kitchen + Pantry
Prospect Question

"What happens if something warps or fails?"

Solid hardwood moves. Anyone who tells you otherwise is selling you MDF. What matters is what happens next. Below: every reported post-install issue and how it was handled.

Post-Install Issues — Scope & Resolution
ScopeMaterialClientResolution
Full KitchenWhite OakJ. — WA● Resolved
Built-ins (Bedroom)Hard MapleF. — NY● Resolved
KitchenSapele, SolidB. — AZ● Resolved
"
Jan 2026

"One door developed a slight cup eight months in — seasonal movement. Called them on a Wednesday. They were there Friday, assessed it, and replaced the panel the following Tuesday. No charge, no argument."

J. Thornton
Seattle, WA
Full Kitchen
"
Dec 2025

"A drawer slide failed at 14 months — just past the year mark. I expected a fight. Instead they said 'hardware failure is on us regardless' and fixed it same week."

F. Okonkwo
New York, NY
Built-ins (Bedroom)
"
Nov 2025

"Nothing has gone wrong. That's the review. Two years in, every door closes the same way it did on install day. That doesn't happen with flat-pack."

B. Castillo
Phoenix, AZ
Kitchen
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